We have recently launched a new site called Linuxcomputinguk.co.uk where we are specifically trying to promote Linux products so I thought I really should try and find a Linux NAS server rather than the FreeNAS base we have used before. I came across OpenFiler.
So today I got an install going.
Using 2.99.1, after doing all the network setup, password etc the system spends 3 minutes (well 2.42 actually) to do the install and then goes away for 10-15 minutes seemingly doing nothing before eventually saying it is ready for a reboot.
After the reboot I get the web GUI and type in root and my password and get presented with a user account quota page.
I tried the UK support desk. They were all out at lunch, oh and by the way they do not take phone calls unless you have paid for a support contract. I spoke with sales who said they would put me in touch with the Partner support team. 6 hours later I am still waiting for a response.
Thinking I had a bum install I reinstalled. No change. I have now tried 4 installs of 2.99.1 and 2 installs of 2.3. And where am I now, nowhere forward from lunchtime. I even put in a call to the States but still have had no response (except to ask for my contact details which had been at the foot of every email I have sent them).
In the end I had a look at the install guide on their webpage. I do not expect that after more Linux installs than I care to remember that I should need to look at the install guide. What is it they say, manuals are for those who just can't hack it themselves. Something like that anyway. But right at the bottom of the guide is the gem. Log on as user openfiler, password password. Boy, why can't that be displayed on one of the install screens?
So I got in to the web gui to set up the system. Can I set up a volume? Can I, hell as like! No volume, no share, no usable system.
For me it is back to FreeNAS.
