Friday 9 March 2012

Support Scams - Don't fall for it

I have just had a someone saying there we calling from the IT support department of TechBuddha (well it is a change from saying you are calling from Microsoft!).

Don't fall for it these are scamming calls.

A 'whois' indicates the domain owner has the same name as the founder of TechBuddha.

I went along with all the requests even as far as going to the website as instructed. As a precaution I did this on a Linux machine. The website shows a remote support site invitation and I was given the code to allow access.

When asked the agent said that of course this does not give access to my computer but as a provider of remote support services I know this to be wrong.

When I said that I felt that by typing in the code this would give access to my computer and I suspected that this was to download things to my computer the agent very curiously hung up!!

I had half a mind to let him have access to my Linux machine just to see what he would do but I kept him talking for 10-15 minutes.

By way of preamble I was asked to look at the error log in Windows 7. As always there are some errors; services not loaded, updates failed and so on. Nothing at all serious. I was informed that these errors were caused by internet downloads and contained stuff that would cause my computer to stop working within the next week.

The domain tbs123.com is registered in the Seychelles.

As a user just give these people short shrift. They are probably looking for find out your bank details or credit card codes. They are not doing this for your benefit.

And just to add to this, they phoned my Mother in Law who does not have a computer. They phone me and I don't use Windows and the computer I looked at was built on Monday for one specific purpose and apart from updates has not been used on the Internet.